CANINE ZONE
Each pet has its INDIVIDUAL ENCLOSURE roofed and closed, with an area of 6 square meters where it has permanent water, food and belongings that have been left for their stay in the residence. If the owner has more than one pet, they can be left together.
Due to the different characteristics and needs of large and small dogs, and for their safety, we have created two separate areas:
Large/Medium Dog Zone
This area is divided into spaces, each of which houses 5 independent enclosures where the dogs are housed, and which lead directly to a small park included in the space, where the dogs are released every day several times, for their needs and recreation. In addition, we have 3 other large playgrounds, with an approximate area of 400m² each, for them to run and play.
Small Dog Zone
In this area, the enclosures are located inside a larger, enclosed and roofed room where the dogs are sheltered. This area has access to two outdoor parks where dogs are released several times a day for their needs and recreation.
All enclosures are tiled for better cleaning and hygiene, which is performed daily.
All pets must have a HEALTH CARD and be identified with MICROCHIP. At the same time they must have the vaccines up to date for RABIES, RABIES, RABIES AND TOS DE LAS PERRERAS, and be dewormed internally and externally. We recommend the use of an anti-parasite collar or pipette.
Each pet has its INDIVIDUAL ENCLOSURE roofed and closed, with an area of 6 square meters where it has permanent water, food and belongings that have been left for their stay in the residence. If the owner has more than one pet, they can be left together.
Due to the different characteristics and needs of large and small dogs, and for their safety, we have created two separate areas:
Large/Medium Dog Zone
This area is divided into spaces, each of which houses 5 independent enclosures where the dogs are housed, and which lead directly to a small park included in the space, where the dogs are released every day several times, for their needs and recreation. In addition, we have 3 other large playgrounds, with an approximate area of 400m² each, for them to run and play.
Small Dog Zone
In this area, the enclosures are located inside a larger, enclosed and roofed room where the dogs are sheltered. This area has access to two outdoor parks where dogs are released several times a day for their needs and recreation.
All enclosures are tiled for better cleaning and hygiene, which is performed daily.
All pets must have a HEALTH CARD and be identified with MICROCHIP. At the same time they must have the vaccines up to date for RABIES, RABIES, RABIES AND TOS DE LAS PERRERAS, and be dewormed internally and externally. We recommend the use of an anti-parasite collar or pipette.
PET CARE HOURS
Dogs are cared for every day, 365 days a year, from 8:30 a.m. to 2:00 p.m. and from 4:30 p.m. to 7:00 p.m., regardless of when the facility is open to the public.
From 7:00 p.m. to 8:30 a.m. the next day and from 2:00 p.m. to 4:30 p.m. the animals are kept in their enclosures, alone and without personal supervision.
The facilities are well cared for and guarded, but it is impossible for us to attend to pets outside of PET CARE HOURS.
PROTOCOL FOR RELEASES AND MEALS
Every day at 8.30 a.m. we start releasing them in the different parks we have. If they are sociable animals and the owners do not tell us otherwise, we release them with others of more or less the same characteristics, so that they are entertained and enjoy themselves more. Animals with a strong character or that do not like to be with others, we release them alone. So that everyone can enjoy the parks, we rotate them.
From approximately 13:00 hours we start to keep them in their enclosures and feed them. Here they will remain until 16:30, where they are quiet and digest. After this time we release them again in the parks and exchange them until 19.00, when we put them away again.
If your pet needs to eat two or more times a day or at a different time than the stipulated time, if it is within the PET CARE SCHEDULE, you must notify us each time you leave your pet.
TREATMENTS
If your pet needs special treatment and/or care, please note our PET CARE SCHEDULE.
You must bring the medication with your prescription and the instructions to administer it, subject to the animal’s willingness to be handled.
RATES
1 Dog
- 15 days or more: 10% discount – Free bath included
- 30 days or more: 25% discount. – Bathroom included free of charge
Baths will be performed if:
- The dog is allowed to bathe.
- Only one bathroom per room.
2 Dogs
Same owner and cage- 15 days or more: 10% discount – Free bath included
- 30 days or more: 25% discount. – Bathroom included free of charge
Baths will be performed if:
- The dog is allowed to bathe.
- Only one bathroom per room.
3 Dogs
Same owner and cage- 15 days or more: 10% discount – Free bath included
- 30 days or more: 25% discount. – Bathroom included free of charge
Baths will be performed if:
- The dog is allowed to bathe.
- Only one bathroom per room.
- For long stays, please consult price.
- After hours pick up: You can pick up your pet after hours as long as it is between 08:00 and 21:00. This service has a surcharge of 40€.
- You can check the opening hours here.
POLICY OF TRANSPARENCY AND SCHEDULE OF ATTENTION TO PETS STAYING AT OUR FACILITIES AND PROTOCOLS OF RELEASES, MEALS AND TREATMENTS.
YOU CAN CONSULT OUR PRIVACY POLICY AND OUR GENERAL TERMS AND CONDITIONS.